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FAQ - Vehicle Fleet, provided by Urban Connect

The vehicles (cars, e-bikes, bicycles, e-scooters) offer a new way to get to business appointments, take a lunch break, take a short ride into town, or to commute home in the evening. The vehicles can also be used on weekends and for private use if permitted.

There are helpful videos on our website that walk you through various processes related to registration and use of the vehicles.

Here are some frequently asked questions about the use of the vehicles. If your questions are not answered here, contacting us via the in-app chat is best.

Registration, Application

How do I register for the service?

What mobile device do I need to use the app?

Do I need a data plan?

Do I need a driver's license to use the service?

Do I need to provide a credit card to make a reservation?