Last updated at: 28. April 2023
Urban Connect ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal data in connection with our mobility app (the "App") and any related services (collectively, the "Services").
By using the App or any of our Services, you agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App or any of our Services.
This Privacy Policy applies to all personal data we collect, process, and store when you use the App or any of our Services. The processing of personal data is subject to the provisions of the Swiss Data Privacy Law and other applicable data protection laws.
We may collect and process the following personal data from you:
a. Account and Profile Information: When you create an account on the App, we collect your name, email address, password, phone number, and any other information you choose to provide.
b. Payment Information: To process payments for the Services, we collect your payment information, such as your credit card number, expiration date, and security code.
c. Location Data: To provide the Services, we may collect and process your location data (e.g., GPS coordinates), which is necessary to locate nearby e-bikes, e-cars, and public transport.
d. Usage Data: We may collect information about your usage of the App and our Services, such as the vehicles you use and your interaction with the App.
e. Device and Technical Data: We may collect information about the device you use to access the App and our Services, such as your device's unique identifier, operating system, browser type, and IP address.
f. Employer and Employee Information: If you use our Services as part of an employer-provided mobility budget, we may collect information about your employer and your employment, such as your job title, department, and the amount of your mobility budget.
We use your personal data for the following purposes:
a. To provide the Services: We use your personal data to provide and improve the App and our Services, including booking shared e-bikes, e-cars, purchasing public transport tickets, and providing you with a mobility budget.
b. To communicate with you: We use your personal data to send you important notices, such as updates to our terms, conditions, and policies, as well as to respond to your inquiries and provide customer support.
c. To process payments: We use your payment information to process transactions for the Services.