At Urban Connect, we take data protection seriously and we have implemented measures to prevent and respond to data breaches in compliance with the new Swiss Federal Act on Data Protection (nFADP).

Definition of a Data Breach

A data breach is a security incident that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. Examples of data breaches include:

Reporting a Data Breach

If you become aware of a data breach or have reason to believe that a data breach has occurred, you must report it immediately to our Data Team at [email protected].

The report should include the following information:

Investigation and Assessment

Upon receipt of a data breach report, our DPO will initiate an investigation to assess the nature and scope of the breach. This investigation may involve collecting additional information, working with internal and external teams, and engaging with data subjects and supervisory authorities as necessary.

Notification of Affected Data Subjects