Data Breach Policy

Last updated at 22nd of March 2024.

At Urban Connect, we take data protection seriously and we have implemented measures to prevent and respond to data breaches in compliance with the new Swiss Federal Act on Data Protection (FADP).

Definition of a Data Breach

A data breach is a security incident that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. Examples of data breaches include:

Theft or loss of devices containing personal data
Unauthorized access to personal data by a third party
Unintended disclosure of personal data to a third party
Accidental alteration or deletion of personal data

Reporting a Data Breach

If you become aware of a data breach or have reason to believe that a data breach has occurred, you must report it immediately to our Data Team at [email protected].

The report should include the following information:

Date and time of the breach
Description of the breach
Type of personal data affected
Number of individuals affected
Potential consequences of the breach